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Verint acquires Kana software in cloud CEM play
Verint is acquiring Kana for $514m, consolidating business intelligence and customer experience management into a single portfolio Enterprise business intelligence provider Verint has acquired customer...
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Talkdesk scores $15m in cloud contact centre push
Talkdesk has raised $15m to take call centre software into the cloud Cloud-based contact centre software provider Talkdesk has secured $15m in a series A round of funding led by DFJ with participation...
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